How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
I AM IN A NO SALES TAX STATE, WHY AM I SEEING TAXES?
We do not charge sales tax for items purchased form UK, Canada and USA states (OR, MT, DE, NH, AK); however, you may see a small tax due to shipping for the sale of the items.
WHY CAN’T I PURCHASE CERTAIN ITEMS IN UK AND CANADA?
Due to shipping cost, we can no longer ship items of heavy weight out of the country for a discounted shipping price. Shipping these items can be double or triple the price of the item. Sorry for the inconvenience.
How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
- Current Shipping is a flat rate of $7 in USA and $14 Canada and $22 UK. Any additional cost are paid by the shop. (Average shipping cost ($7-$15 USA) ($14-$22 Canada) ($22-$32 UK)
- Purchases over $100 is Free in USA and paid completely by the shop.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive.
- The item you received was not as ordered. (Some items many be slightly different like candles and crystals)
- The item you received was damaged by manufacture.
